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Secondary and sub-user migration FAQs
If you have a Personal bitcoin.com.au account and one or more secondary user accounts using the same email, you can merge them into a single login. Your Personal account stays in place, keeping its history, balances and security settings, while your secondary user access is linked to it.
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How do I update the name on Summ reports?
Find out how to change the name shown on your Summ reports for SMSF, company, or trust accounts.
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A guide to increasing transaction limits and verifying your source of wealth on bitcoin.com.au
Why do we request additional information? At bitcoin.com.au, we are committed to maintaining a secure crypto trading platform that complies with regulations in the regions where we operate. This means that at certain times, we may request information to check your Source of Wealth. The following is a list and description of documents that can […]
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How to cancel a pending withdrawal
Cancelling a withdrawal in the Pending state is easy. This example will go through cancelling a Bitcoin (BTC) withdrawal, but the same concept applies to any currency withdrawal that is in a Pending state. Note: at the time of writing cancelling a pending withdrawal is only possible using the web browser interface, you cannot do it using the mobile app. 1. […]
