Before you get started
To speed up the registration process, there are a few documents and personal details you’ll need to provide below:
- Full name
- Email address
- Date of birth
- Home address
- Phone number
- Proof of address (accepted documents include bank statements, utility bills (gas, water, rates) or government-issued documents (e.g. ATO, vehicle registration, etc.)
- Proof of identity (driver’s licence, passport and a combination of selfie photos/videos.)
Please note: While you don’t need to provide all of your identity documents at the point of registration, you will need to be verified if you want to withdraw funds from your account.
Follow these easy steps below
1. Start the process: From the bitcoin.com.au homepage, select Sign up.
2. Account setup: Enter your username, email address, and a strong password.
3. Agree to terms: Review and agree to our Terms & Conditions and Privacy Policy, and click Next.
4. Verify your email: Enter the confirmation code emailed to you, and click Next.
5. Select Personal from the account options provided.
6. Enter personal details: Enter your first and last full legal name and date of birth, then click Next.
Please note: Be sure to enter your name as it appears on your legal ID. For example, if your name is Benjamin, do not enter “Ben”.
7. Enter your home address and click Next.
8. Enter your mobile number and click Next.
9. Verify your mobile: Enter the confirmation code messaged to your mobile, and click Next.
10. (Optional) Set up Google Authenticator:
- Install the free Google Authenticator app on your mobile phone or tablet,
- Scan QR code provided using Google Authenticator
- Enter the code that Google Authenticator displays, then click Enable.
11. Photo verification: Under Australian law, we need to verify you using your ID documentation and a selfie. Use the QR code provided to proceed, then click Next.
12. ID documentation: Select from the options available to scan and upload your ID:
- Driver’s license (recommended)
- Passport, or
- Another government issues ID
13. Selfie-time! Once your chosen ID has been uploaded, you’ll be prompted to take a selfie with your phone camera.
14. Proof of address: Upload one of the proof of address document options below by clicking browse or dropping the document file into the space provided. Click Next.
15. Select your Account purpose in the drop-down box and your Source of income.
16. Final confirmation: confirm your application details are correct and wait for verification, which may take up to two business days.
Verification submitted, what happens next?
- Please allow 24 hours for us to assess your application.
- You’ll receive a support message if our verification team needs further documentation.
- Once your personal account is fully verified, you will receive a confirmation email and you’ll be able to deposit, withdraw, and trade
