Multi-user accounts

Multi-users are a way to allow other trusted parties access to your account. If you are the original account owner, you can add secondary users to your account to allow them access to perform various tasks, depending on the role you assign to them.

Currently there are 5 different roles to choose from when giving someone access to your account:

• Viewer – can view account details, but cannot trade, withdraw, or make any changes to the account.
• Trader – as “Viewer”, and can place buy and sell orders.
• Trader with restricted withdrawals – as “Trader”, and can withdraw crypto and fiat to addresses that have been withdrawn to before.
• Trader with withdrawals – as “Trader with restricted withdrawals”, and can add new bank accounts or crypto addresses to the address book, as well as request withdrawals to new destinations.
• Administrator – has the same access as the original account operator, but cannot use leveraged trading, or manage PayPal or credit card deposits.

Go to the Settings page, and select the “Manage users” tab. Here you can add a secondary user, view all secondary users and deactivate as required.

When adding a new user, you will need to provide the email address and role. The user will receive an email to sign up, they will need to be fully verified in the same way the original account operator was.

Note: Secondary users with the Viewer role are not required to upload verification documents.

Not at this stage. To change the role you will need to deactivate the secondary users and re-add them again. You can do this from the “Manage users” tab on the Settings screen.

A personal account can have unlimited Viewer roles, one Administrator role, and one of any of the other three role types.

A company, trust and SMSF accounts can have unlimited Viewer roles, two Administrator role secondary users, and two of any of the other three role types.

Yes. Go to your Settings page, and click the “Manage users” tab. Select the overflow menu (3 vertical dots) next to the user, and choose “Action history”.

Not at this stage, however this feature is on our roadmap.

You can restrict withdrawals to only whitelisted addresses or bank accounts (i.e. addresses or accounts that have been withdrawn to in the past) by assigning the “Trader with Restricted Withdrawals” role, or block them completely by assigning the “Trader” role.

No, secondary users have no control over the original account owner. However, any secondary users with the Administrator role can manage other secondary users, including other Administrator secondary users.